CiviVolunteer Survey: Volunteer Management Challenges

At Ginkgo Street Labs, we’re on a mission to improve CiviCRM to better meet users’ growing and changing needs. We have many ways that we gather data on those needs, most recently through the CiviVolunteer Survey, in which we asked how organizations are managing their volunteer programs. We tailored our survey to find out what tools and processes are being used to manage volunteers, from data collection, to communications management, to scheduling--and what challenges organizations face in managing them. Below we share the questions we asked and the takeaways from the responses we received.