Maintenance & Support

Includes Free Hosting! In order to make it easy for organizations to get started with CiviCRM and get ongoing support, we offer maintenance and support services. You don't have to worry about security issues or updates, we take care of everything for you. If you come across any issues, we provide you support hours, so you can contact us and we can help you resolve issues in a timely manner. Learn more about what's included in the maintenance & support option.

CiviCRM Implementations

We <3 CiviCRM! We can help you assess your organization's needs, recommend configurations, and develop customizations as you implement your own CiviCRM instance. See what CiviCRM can do for you.

CiviCRM Upgrades

In September 2014, CiviCRM released version 4.5, which includes over 700 improvements and new features. Chances are, whatever you use Civi for, the new release will have something for you. Despite the benefits of the new release, upgrading your CRM can seem like a daunting task. That’s why Ginkgo Street offers upgrade support services, helping your organization implement the new version smoothly and with all your existing customizations. Typically, we can have you upgraded and running smoothly within a week, although you unique customizations may impact that time frame. Additionally, we’ll work with you to audit and document your existing customizations, so that not only will this upgrade be smooth, but your organization will be ready when the next major release comes out.

Custom Development

Sometimes you need a mad scientist. Our whitecoats have mastered the physiology of PHP, CSS, JavaScript, and relational databases and are ready to build the system of your dreams.

Our preference is to leverage existing open source tools to meet our clients' goals, but sometimes existing solutions only get you part of the way there. We've built custom Drupal modules and CiviCRM extensions to get the best of both worlds: the stability and reliability of a common platform coupled with mission-specific functionality.

There are times, however, that an organization's needs are so unique that no open source project makes a good starting point. Sometimes, a totally custom solution is warranted. We've been doing this since before there were viable open source CMSes and CRMs. Starting from zero doesn't scare us, and neither does someone else's custom code. Whether you need to build a custom application from scratch or your legacy custom implementation needs maintenance, we're here to help.

Find out about some of our projects in the lab.